250-362-9040 | Fax: 1-844-444-0603 | Clinic Hours: Mon - Thu, 9am - 4pm

We are  dedicated to providing the highest quality, comprehensive, accessible, patient-focused medical care through an evidence-based, caring, and collaborative approach.

Please note, we are not a walk-in clinic.
Monashee Medical Clinic is not accepting new patients at this time.

PHYSICIANS UPDATE

September 16, 2022

We are excited to announce that Dr. Andrew Hamilton and Nurse Practitioner Tessa Hamilton are joining our clinic. We will contact patients directly by phone, email or letter if a spot becomes available within their practice.

Our website is currently under construction, sorry for any inconvenience.

Information For Patients

COVID-19 Protocols
  • While virtual appointments are still encouraged due to the recent increase in COVID cases, patients can now request an in person appointment if need-be, providing they do not have COVID symptoms.
  • If you are feeling unwell with any of the following symptoms: fever, cough, difficulty breathing, loss of taste and/or smell, muscle aches, fatigue, headache, sore throat or runny nose please call us so we can make arrangements to see you while keeping everyone safe. Use the self-assessment tool.
  • If you have been in contact with a positive case we ask that you let us know prior to any in-office visits so we can make appropriate arrangements
  • All in-office visits will require you to wear a medical mask. A medical mask will be provided to you if you do not have one of your own. We also ask that you come alone or with only one support person (if necessary) in order to limit the number of people in our office.
  • For general questions you can also call 1-888-COVID-19 or text 604-630-0300 or HealthLink BC at 811 anytime. Visit http://www.bccdc.ca for guidance and information regarding COVID-19.
  • If you have symptoms and need to be tested for Covid book online.
  • If you have been tested and are waiting for results, call 1-833-707-2792
Appointment Information

Booking an appointment

  • Please call 250 362 9040 to book a phone appointment with your family doctor.

What to expect and how to prepare for your appointment

  • Only medical masks are an acceptable face covering in the clinic. A medical mask will be provided to you if you do not have one of your own as cloth or home made masks are not acceptable. 

Confidentiality and Privacy

  • All of our staff have signed confidentiality agreements and we are dedicated to ensuring patient privacy and confidentiality. We cannot guarantee the privacy of anything sent to us by email so we recommend you contact the office by phone for all inquiries.

Missed appointments/cancellations

  • Cancellations require a minimum of 24 hours notice. There will be a missed appointment fee of $50 for phone or in-person visits if we do not have 24 hours notice. 
Interior Health Portal
Health Gateway
Prescription Refills

We encourage patients to book appointments for prescription refills at least 3-4 weeks prior to need.

Lab Booking

Location and Hours

  • Downtown Lab – 1101 Dewdney Ave, Trail: Mon-Fri 8am-5pm
  • Rossland Lab (Associate Med. Clinic – 1973 Columbia Avenue): Thursday (every 3-4 weeks) 8am-2pm
  • Two ways to book appointments
    1. Call 1-877-7747 (8am – 5pm) and let them know if you want Trail Lab or Rossland Lab
    2. Book online: www.labonlinebooking.ca
Fees for Services

Fees For Service:

New Patients

Monashee Medical Clinic is not accepting new patients at this time.

Patients looking for a primary care provider should register on the Kootenay Boundary’s Health Connect Registry. This is a new region-wide service to help patients find a family practitioner. You can self-register at kbhcr.ca

Please Be Kind & Patient

We are experiencing higher than normal call volumes. Please be patient as we try and work through these challenging times.

Please be kind and patient, our front staff are trained to help patients and we make every effort to make your experience pleasant and comfortable. Please note that we are completely supportive of our staff and neither the doctor nor management will tolerate any rude or aggressive behavior.

Our Clinic

Hours:
Mon – Thu, 9am – 4:30pm
Closed Fri-Sat-Sun & Statutory Holidays

2067b Columbia Ave,
PO Box 700, Rossland, BC, VOG 1YO

Phone: 250 362 9040
Fax: 1-844-444-0603

Where To Find Us